My situation was a bag which was overweight. One girl stored saying I could only choose fifty lbs, even when I told her I used to be happy to pay overage expenditures. This other woman was not too helpful. Even so, Nina Kong went actually from her technique to help me… contacting for data, wanting points up…she even helped me shift the bag to a safe spot even though I went as a result of it to view if I could rearrange and pull some body weight out.
On landing in Roatan on Feb 14, I learned a piece of my luggage was however in Miami And they might have it to the aircraft on another flight from Miami to Roatan, the following Saturday!
I'm a 100 percent disabled veteran who has saved her funds for approximately sixteen months paying within a holiday vacation club to go on a cruise from PR spherical journey on the Caribbean with my son who I wont be looking at for many years because of a work he chose to get. I purchased a plane reservation when US Airways was in business but a person in the company set it nearly take my flights and also to steal my cash. They switched it out to American Airways but they improved the 6 digit file locator three instances. It shouldn't have improved but only two times plus they moved it from NYC to PHL. They did this due to the fact the person who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an staff of Disney Cruise Line and he or she contains a cellular phone. She lied to Anyone and said which i had a dialogue together with her. I just informed her on voice mail to get in touch with me because someone said that they have been cancelling my cruise. they gave no motive. I am fifty five yrs previous and I have a fixed money. They canceled my cruise and not using a purpose. They didn’t like that I discussed that it had been as well dangerous to attempt to arrive at Grenada on one/12 leaving on one/10 that you just would need to go to quick therefore you cant do it And so the captain looked at the mapping I Acquire because they changed the itinerary so which the ship goes to Barbados to start with after which to Grenada.
Over the returning flight we checked in and also the staff members greeted us and appeared pretty Qualified. Naturally till we Visit the counter. The youthful guy was very inexperienced. The agent close to him defined that we put the wrong ticket on certainly one of our eight baggage. They two gentlemen couldn't do the job it out and essentially advised us almost everything was Okay.
Record locator AQRPGM my knowledge with the ticket agent at the Miami Intercontinental Airport was terrible. Arrived two hours in advance of my flight since the flight was boarding I'd my boarding go I choose to Get headset arrived back again and the ticket agent mentioned I didn’t Use a boarding move.
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The nine/fifteen/15, it will eventually consider some time being forgotten. Commencing with An additional hold off within our flight, which theoretically would leave Orlando 19: 40h, and following several hours of hold off, once more because of issues with the plane, the commander warned us that maybe the aircraft wouldn't acquire off as a consequence of possible structural difficulty Along with the luggage doorway of the aircraft as well as the door was opened to Anybody who wanted to leave the plane.
I have already been looking to make contact with the airline for over one hour with no accomplishment. what are my options?
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April sixth. He went to plenty of hassle to seek out me A different flight and to reroute my baggage. Gary was pleasant and helpful and tranquil, and I actually appreciated how tough he labored to help me.
I'm sorry to mention that our experience in the AA counter in Newark was lower than stellar – Of The 2 buyer service reps within the counter aiding travellers examining in, one particular focused her time to ONLY Top notch travellers, and one other woman seemed to do as little as possible – much too chaotic worrying about what All people else was performing – all besides what she could BE doing! As the road grew for a longer time, the less interested she grew to become, and her Perspective was horrific – It took us considerably less time for you to get for the Airport than it did standing in line to check in! (above an hour with only four folks in front of us). By the time we stepped up into the counter – a whole new agent acquired on board – we needed to “serene ourselves down†– you are able to picture how the other forty or so people today began to truly feel at the rear of us! As you continually strive to inform us, you “treatment†concerning the passenger, which person could use a little bit of attitude adjustment – or discover her An additional posture!
The entire opposite is your staff Liibide (sorry I didn’t receive the spelling of his name). I wait to connect with him a Purchaser Service Rep. He did help me with some complications I had on my outgoing flight but fundamentally was of no help in any way with my return flight.
My initial and very last time to fly with American Airways: I'm a larger female and I paid out additional for seats on two of my flights so that I wouldn't become a burden to other travellers. Why I don’t know there was very little unique about them. My past flight to my destination was cancelled and I didn't uncover until finally I had been on my approach to the gate. They made an effort to rout me to advice a different airport with small familiarity with another airport. Following a four hour delay I arrived at my spot.
I would prefer to fly this Monday vs Sat but was told I could well be charged a fee. That’s incredible , thinking about I have been flying with American for over six yrs and would in no way consider flying with any individual else at any time.
To I don’t understand how Many of us attempting to get this fixed. I was so discouraged and about to surrender